Concerns about COVID-19?

UPDATE: We will continue to update this website to keep you updated regarding our clinic policies during this pandemic.

April 27, 2020

Please note that the situation with COVID-19 continues to rapidly evolve. It is not surprising that this can create feelings of uncertainty and anxiety, with so much being unknown.  Given the impact of this on families, the Canadian Pediatric Society has developed a number of resources (linked below) that may be helpful for you (as a caregiver) or your children.  As always, if you have further questions or concerns, please call our clinic to discuss your concerns.

How can we talk to kids about COVID-19? Be “realistically reassuring”

Parenting during COVID-19: A new frontier

Talking to kids about COVID-19: Three short videos

Tips and tricks to help adolescents cope during the COVID-19 pandemic

Mindfulness for Teens

How to help youth tackle the blues during COVID-19 and #physicaldistancing

When your child has ADHD: Coping during a pandemic

COVID-19: Information for parents of immunocompromised children and children with chronic medical conditions

Coronavirus and asthma

April 08, 2020

Please note, we continue to provide ongoing and uninterrupted pediatric care to our patients and families, with most visits occurring virtually (via phone or app teleconference system). Our office will continue to provide you with further information. Further, we are accepting ongoing consultations which will be assessed pre-booking (triaged) to determine if in-office or virtual appointment would be most appropriate. Our office continues to see URGENT patients in a modified in-office manner (i.e. less staff on site therefore less patients in office to support social distancing recommendations). We are committed to continuing to provide excellent full-breadth pediatric care in this time of crisis.

Continue to access the AB Government website for ongoing and up to date information regarding the COVID-19 pandemic. Of note, there are some new recommendations regarding public use of non-medical face masks; information can be accessed here.

There’s currently no vaccine to prevent coronavirus disease (COVID-19).

You can protect yourself and help prevent spreading the virus to others if you:
Wash your hands regularly for 20 seconds, with soap and water or alcohol-based hand rub
Cover your nose and mouth with a disposable tissue or flexed elbow when you cough or sneeze
Avoid close contact (1 meter or 3 feet) with people who are unwell
Stay home and self-isolate from others in the household if you feel unwell
Touch your eyes, nose, or mouth if your hands are not clean.

March 23, 2020

NEW RESOURCE recommended by our Behavioural Health Consultant: Explaining COVID to your children – free book! (In multiple languages too!)

March 22, 2020

ATTENTION: Parent Support Resource

Crisis situations can be extremely challenging for families and children, particularly if you struggle at baseline with challenging behaviours. Dr. Ross Greene (Lives in Balance) will be sharing a live broadcast outlining strategies for parenting during this difficult time.

Parenting Your Challenging Child: Collaboration in Trying Times on Friday, March 27th from 12-1:30PM EST

March 18, 2020

For Families: To protect our patients, families and staff we are making concerted efforts to see only urgent patients in person in clinic who do not have respiratory symptoms or any suspicion of COVID-19. We will continue to prioritize urgent consultations in the office setting but will be functioning at a reduced capacity. For the remainder of our patients, we will be arranging phone or video follow-up appointments to ensure that there is not an interruption to care.

For Referring MDs: We continue to accept referrals for patients and are also available for telephone advice. We will be triaging these referrals as appropriate. We ask that you call/fax our clinic if you have any questions or concerns.

Coronavirus and the resulting social measures being used to #flattenthecurve and reduce the rate of community spread can be anxiety provoking for patients and families. Please access this resource for ideas on how to talk to your children about the virus and the changes that are happening, how to provide reassurance and give them factual, age appropriate information. Our clinicians are available to answer questions you may have during this difficult time. 

Given that schools and daycares are closed until further notice, you may be struggling with how to provide quality educational time to your children. There are many resources online that are provided free of charge (or at a small cost) to support parents in this endeavour. Please note this list is by no means inclusive, but is a good starting point.

  • Khan Academy (with daily schedules for children ages 4-18 years)
  • Scholastic
  • Understood.org (20 Learning Activities to Keep Kids Busy)
  • Free resources/subscriptions for remote learning and home schooling due to COVID-19 (Click here)
  • 21 Free Digital Learning Resources for Kids (Click here)
  • Free Online resources for the Education of Children at Home (Click here)


Dr. Syeda Abbas MD, FRCPCDr. Lori J. Kardal MD, FRCPC (Retired)
Dr. Amy Chow MD, FRCPCDr. Jennifer R. MacPherson MD, FRCPC
Dr. Gary Chow MD, FRCPCDr. Darrell J. Palmer MD, FRCPC
Dr. Kate N. Culman MD, FRCPCDr. Melanie Purtzki MD, FRCPC
Dr. Michele T. Kalny MD, FRCPCDr. Nadira Rashid MBBS, MRCPCH, FRCPC

Kaleidoscope Pediatric Consultants is an association of community pediatricians.  We are dedicated to providing expert medical services for infants, children, and adolescents with diverse medical and developmental needs.  Our services are accessed by way of referral from family physicians, other medical specialists, midwives, and some other health care professionals.


Dear Patients and Families –

As you are aware, there are public health concerns due to the current outbreak/pandemic of Coronavirus disease or COVID-19 (Coronavirus). COVID-19 is a newly identified respiratory virus that can spread easily. Although it shares several symptoms with influenza they are different viruses and are treated differently. COVID-19 infection may appear 2-14 days after exposure and can include fever, cough, and shortness of breath or difficulty breathing. In pediatrics, this can be especially difficult as respiratory illnesses with similar presentations are common in this season.

We are committed to limiting the spread of this virus, as well as continuing to provide quality care to our patients and their families. There will be ongoing changes in terms of recommendations regarding this virus and we ask that if you have questions, you access information about COVID-19 from Alberta Health Services as this is updated frequently with accurate information.

What To Do

If you are showing any sign of possible COVID-19 symptoms and/or have any concerns regarding whether you should be assessed for COVID-19, please look at this Alberta Health Services COVID-19 Online Screening  tool.

What NOT To Do

We’re committed to everyone’s safety. This virus spreads rapidly. Please help us to minimize potential exposure to other patients by not coming into a clinic or hospital to be tested. As always, do not hesitate to ask our office if you have any specific questions.


Please note that health care providers and individuals who have been out of country will be required to self-quarantine for 14 days given that this is the time frame during which symptoms can develop. This may impact your appointment if your pediatrician is required to quarantine. In the scenario that telephone management can be done for a particular concern, we will be providing this service as able (during clinic hours). 

Your privacy continues to be of utmost importance. As per the College of Physicians & Surgeons of Alberta (CPSA):

COVID-19 is placing stress on Canada’s public health system. Our health service is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can: 

  • Understand that video, emails, calls, or texts you may receive are not secure in the same way as a private appointment in an exam room. 
  • Use a private computer/device (i.e., not an employer’s or third party’s computer/device), secure accounts and a secure internet connection. For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

If you are concerned about using video or audio tools for virtual care, other arrangements can be made. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used (identify all that apply): email, videoconferencing (including Skype, Facetime, etc.), text messaging (including instant messaging), website/portal, other (specify).

Thank you for your understanding during this time. We advise you to use common sense in supporting the community in supporting our vulnerable populations. Recommendations:

  • Wash your hands often and well (for at least 20 seconds)
  • Avoid touching your face, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick
  • Clean and disinfect surfaces that are frequently touched
  • Stay at home and away from others if you are feeling ill
  • Contact your primary health provider or Health Link 811 if you have questions or concerns about your health
  • When sick, cover your cough and sneezes and then wash your hands

Please note: If you are sick, wearing a mask helps prevent passing the illness on to other people. If you are HEALTHY, medical masks are NOT recommended as they don’t provide full protection and can create a false sense of security.



Browse helpful health information links related to specific health problems, child safety, nutrition, and more.

If your child is less that 5 1/2 years of age, complete the Ages and Stages Questionnaire online prior to your appointment and we will review it at your appointment.  This developmental screen tool helps us to identify areas where your child may be lagging developmentally, in which case we can take appropriate steps to intervene early for best outcomes.

If your child is being seen for ADHD follow up, ADHD rating scales can be completed by the parent, teacher, and older children prior to the follow up visit so that we can look at observations made at school and at home with respect to ADHD symptoms and potential medication side effects.  Other involved adults, such as coaches or tutors, can also be asked to provide their observations on ADHDratingscales.comBe sure to provide your child’s teacher, coach, or tutor with your child’s pediatrician’s name so they can open a rating form under the right doctor’s account.  Alternatively, you may print off a copy of the ADHD Vanderbilt ADHD Assessment Follow-up—Teacher Informant or SNAP-IV Teacher and Parent Rating Scale — please request the teacher complete it, fax it to this office at 403-640-0710 and return the original to you to bring to your appointment.